Sales Glossary
Your ultimate guide to sales slang
A
B
C
- C-Level / C-Suite Executives
- Cadence
- Call for Proposal
- Call to Action
- Case Study
- Cash flow
- Challenger Sales
- Champion
- Channel Partner
- Channel Sales
- Churn
- Clawback
- Click-Through Rate
- Client
- Closed Lost
- Closed Opportunities
- Closed Won
- Closing
- Closing Ratio
- Co-Selling
- Cold Call
- Cold Email
- Cold Outreach
- Commission
- Compensation
- Competitive Advantage
- Complex Sale
- Conference
- Content
- Content Management System
- Conversion
- Cost of Goods Sold
- Cost Per Click (CPC)
- Cost per Impression (CPI)
- Covenant
- Cross-Selling
- Customer Acquisition
- Customer Acquisition Cost (CAC)
- Customer Behavior
- Customer Lifetime Value
- Customer Relationship Management
- Customer Success
D
E
F
G
I
L
M
N
O
P
- Package Selling
- Pain Point
- Performance Plan
- Personal Selling
- Personalization
- Phishing
- Pipeline
- Pitch
- Platform as a Service (PaaS)
- Playbook
- Plays
- Point of Contact
- Positioning
- Positioning Statement
- Predictive Analysis
- Predictive analytics
- Presidents Club
- Pricing Strategy
- Pricing/Price
- Pro-rata
- Pro-rata rights
- Product
- Product Qualified Lead
- Product Qualified Lead(PQL)
- Professional Employer Organizations (PEO)
- Profitability
- Proof of Concept (POC)
- Proposal
- Prospect
- Prospecting
- Puppy Dog Closing
- Purchase Order (PO)
- Push Counter
R
- Ramp-up
- Recruiter
- Recurring revenue
- Referral
- Relationship Business Management (RBM)
- Relationship Selling
- Reply rate
- Request for Information (RFI).
- Request for Proposal
- Request for quotation (RFQ).
- Request for Tender (RFT)
- Reseller
- Responsive Email Design
- Retargeting
- Retention
- Return on Investment
- Revenue
- Revenue Right of First Refusal (ROFR or RFR)
- Rule of Reciprocity
S
- SaaS
- Sales Acceleration
- Sales Activities
- Sales Audit
- Sales Automation
- Sales Champion
- Sales Coaching
- Sales Communication
- Sales Cycle
- Sales Demo
- Sales Development Representative
- Sales Director
- Sales Enablement
- Sales Funnel
- Sales Intelligence
- Sales Kickoff
- Sales Lead
- Sales Manager
- Sales Operations
- Sales Partnerships
- Sales Pipeline
- Sales Process
- Sales Productivity
- Sales Prospect
- Sales Prospecting
- Sales Qualified Lead
- Sales Script
- Sales Sequence
- Sales Stack
- Sales Strategy
- Sales Training
- Sales Velocity
- Salesforce Administrator
- Sandbagging
- Sandler Training
- Scraping
- Segmentation
- Selling, General, and Administrative (SG&A)
- Sender Policy Framework (SPF)/Domain Keys Identified Mail (DKIM)
- Sender Reputation
- SEO
- Service Level Agreement (SLA)
- Serviceable Available Market (SAM)
- Serviceable Obtainable Market (SOM)
- Share Purchase Agreement (SPA)
- Shareholders' Agreement (SHA)
- Side Selling
- Signaling
- Signature
- Siloed
- Silos
- Single Sign-On (SSO)
- Small and Mid-Size Business
- Smile & Dial
- Snippet
- Social Proof
- Social Selling
- Software Capitalization
- Solution
- Solution Selling
- Spam
- Spiff
- SPIN Selling
- Spoofing
- Stakeholder
- Statement of Work (SOW)
- Strategic Investment/Smart Money/Corporate Venture Capital (CVC)
- Structured data
- Subject Line
- Subject Matter Expert (SME)
- SWOT
- System of Record (SOR)
T
U
V
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