Users

Store leads and contacts

Custom Fields

Custom collection

Goals

Activity, task & pipeline management

Activity reminder notifications

Calendar view and activity management

Meeting scheduler

Email inbox

Two-way email sync

Customizable email templates

Email open and click tracking

Scheduling & reminders

Group emailing

Customizable signatures

Email Automation

Global calling

Send/Receive SMS

Phone Number

Call Forwarding

External Phone Numbers

Voicemail Drop

Call Transferring

Group Numbers

Call Recording

Opportunities

Real-time sales activity reporting

Goals Reports

Sales leaderboard

Event Log

Call Summary

SAML-based single sign-on (SSO)

Roles & permissions

API access

Zapier integration

Data import/export

Two-factor authentication

Email support

Self-serve knowledge base

Priority support response

The dedicated customer success manager

Individualized onboarding and training